Terms and Conditions

Introduction

Welcome to GoldenRetreatsNow. These Terms and Conditions govern your use of our wellness retreat services and website. By accessing our services, you agree to comply with these terms.

Service Description

GoldenRetreatsNow provides wellness retreat services for senior citizens in Singapore. We offer wellness programs, therapeutic treatments, accommodation services, and other wellness activities as outlined in our service packages.

Terms of Usage

By using our services, you agree to provide accurate and complete information regarding your wellness needs and health requirements. False or misleading information may result in inappropriate service recommendations or unsuccessful service delivery.

Client Obligations

Clients must provide accurate and complete information regarding their wellness requirements and health circumstances. Incomplete or false information may result in inappropriate service recommendations or unsuccessful outcomes.

Service Fees

Our wellness services include fees for consultation, program administration, accommodation, and ongoing wellness support. All fees will be clearly communicated and agreed upon before service commencement.

Service Representation

Wellness services are provided based on the information you provide and current wellness frameworks. GoldenRetreatsNow acts as your wellness provider and is responsible for providing professional wellness guidance within our scope of services.

Service Refund Policy

Wellness service fees are refundable within 48 hours of payment if no services have been rendered. Once consultation or program processing begins, fees are non-refundable. For ongoing services, unused portions may be refunded on a pro-rata basis.

Service Cancellation

You may cancel ongoing wellness services with 7 days written notice. Any prepaid fees for unused services will be refunded according to our refund policy.

Google Ads Compliance

Our advertising practices strictly comply with Google Ads policies. We maintain transparency in our service offerings and pricing, and do not engage in misleading advertising or misrepresentation of wellness services.

Intellectual Property

All content on our website, including text, graphics, logos, and software, is the property of GoldenRetreatsNow and protected by intellectual property laws.

Limitation of Liability

GoldenRetreatsNow's liability is limited to the amount paid for our services. We are not responsible for wellness outcomes, program decisions by third-party providers, or indirect damages.

Dispute Resolution

Any disputes arising from our services will be resolved through mediation or arbitration in Singapore, in accordance with Singapore law.

Governing Law

These terms are governed by the laws of Singapore. Any legal proceedings must be brought in Singapore courts.

Contact Information

For questions about these terms, please contact us through our website or directly at our office.

Terms Updates

We may update these Terms and Conditions periodically. We will notify you of any material changes through our website or direct communication.